Disclosure of Claim Information

In accordance to BDCB’s Guidelines on Fraud Risk Management with reference TIU/G-4/2018/9 (Amendment No.1), we wish to remind our customers the following:

• To disclose all the facts in the proposal forms fully and faithfully, otherwise the Takaful Certificates issued hereunder may be void.
• If any claim made under the Takaful Certificate is in anyway fraudulent or if any false declaration is made to support a claim, the Takaful Certificate shall be forfeited and Takaful Brunei shall be under no obligation to make any payment of claims.
• Takaful Brunei shall report any suspected or confirmed fraudulent cases to BDCB.

Authorised Representative

For any business transaction, please ensure you are being served by Takaful Brunei’s authorised representative wearing a company identification tag printed with their name. Refer here.

Proposal Form

To participate in our Takaful Cover or Plan, please complete the Proposal Form and ensure:

• Correct correspondence address, mobile number and email address
• True and correct details of cover to avoid any claim disputes
• Understand and sign the Declaration and ‘Akad’
• Ask any questions to the authorised representative for any clarifications

Documentations

Upon completion of your business transaction with us, please ensure you receive the following documents:

• Takaful Schedule detailing your particulars and details of cover
• Authentic Official Receipt as proof of payment
• Takaful Certificate wordings

Contact Information

If you want to contact us or require any further enquiries:

• Call our TBA Call Centre at 224 4000
• Call our TBK Call Centre at 223 1100