New mobile app feature brings convenience to customers

Takaful Brunei believes in bringing convenience to customers. When the product is made more approachable, the customers will find it easier to participate and purchase.

This was said by Takaful Brunei Managing Director and Chief Executive Officer Haji Shahrildin bin Pehin Orang Kaya Lela Utama Dato Paduka Haji Jaya during an interview at the Takaful Brunei’s launch of its new mobile feature yesterday morning.

He added that in addition to motor takaful, other products include travel takaful, life protection, savings and life savings.

The mobile feature enables individuals to switch from the current car insurance/takaful provider to TBA’s Motor Takaful, with just a click away from enjoying comprehensive coverage with discounts. It aims to ease customers’ participation and assist in transitioning to a fully digital platform for all takaful needs.

To register for Takaful Brunei Mobile, Haji Shahrildin said the individual must enter the identity card details to switch from the existing insurance provider to Takaful Brunei.

Takaful Brunei Managing Director and Chief Executive Officer Haji Shahrildin bin Pehin Orang Kaya Lela Utama Dato Paduka Haji Jaya speaking. PHOTO: JAMES KON

 

 

 

 

 

 

 

 

 

 

 

 

“We only need an upload of the existing insurance policy. The individual only needs to key in the details, and then we will provide the quotation. If the individual agrees to the quotation, he or she can participate in Takaful Brunei and receive the insurance immediately.”

On the public response in using the Takaful Brunei Mobile app, he said, “We are happy to share that there are triple digits of customers registering daily. We have close to 40,000 registered users and we are confident that as more customers get used to the mobile application, we will see more registration.”

On the Musafir (Travel) Takaful with COVID-19 Coverage, he said, “It is in accordance to the latest guidelines to include COVID-19 protection with additional coverage for travel protection such as cancellations or delay due to COVID-19 related causes, personal accidents coverage and medical expenses for COVID-19 and other medical coverage. Individuals can see the details and purchase the takaful in the app for per trip or annual basis.”

In the future, Haji Shahrildin said, more features and products will be introduced.

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