TWENTY-ONE officers from Syarikat Takaful Brunei Darussalam Sdn Bhd (STBD) and its subsidiaries, Takaful Brunei Am Sdn Bhd (TBA) and Takaful Brunei Keluarga Sdn Bhd (TBK) have completed their Certificate in Insurance (CII) Professional Course.
Takaful Brunei is the first Takaful company in Brunei to begin certifying its employees with this professional course.
The CII Certificate is an internationally recognised professional certification from the Chartered Insurance institute, United Kingdom. The course provides basic foundations in basic insurance principles, customer services, key insurance disciplines, product knowledge and English law regulation and market practices.
The professional course provides up to 11 modules. Upon completion the Takaful Brunei employees will be registered as a member of the Chartered Insurance Institute and entitled to use the designation ‘Cert CII’.
The objective was to equip the Takaful Brunei workforce with basic core understanding of insurance principles to further align their skills with the company’s long-term goals to provide excellence in customer service and customer experience. Takaful Brunei believes this will benefit their customers and stakeholders significantly and engaging further confidence in the Takaful Brunei brand.
The company continues to encourage its employees to adopt a continuous learning culture and is considering into moving up to CII’s Diploma Level in their Learning and Development pipeline.